Who is Dr. Comfort?

Founded in 2002, Dr. Comfort is currently the fastest-growing diabetic footwear provider in the United States and across the globe. Its huge success is owed largely in part to the creative genius and business knowledge of its founder, Rick Kanter. Rick grew up working in his father's footwear business, and eventually founded his own chain of footwear stores. These stores specialized in providing a wide range of styles, sizes, and widths for both the average and not-so-average foot.

After more than 20 years in the retail footwear industry, Rick sold his business and took a year off for some well-deserved rest and relaxation. It was during this time that Rick became aware of the dilemma faced by diabetics and their feet. Rick noticed that almost all of the footwear available for the diabetic foot was not only poor in quality, but that it also lacked another important factor… style.

Rick, with the help of podiatrists and certified pedorthists, founded Dr. Comfort and set about designing footwear to both fulfill the medical needs and exceed the fashion expectations of the diabetic patient. Rick and his team spent a year researching and developing proper medical lasts and eye appealing styles. The result was a product that was extremely well received by diabetics and their health care professionals not only for their feel and function, but also their overall look and quality.

Today, you can find Dr. Comfort shoes in all 50 states and abroad. You’ll find them on the diabetic foot as well as so many others. They’re perfect for anyone who suffers from any type of foot complication, or for those who simply need relief for their feet from the stresses of everyday life, and for those who just desire a really comfortable pair of shoes.

Dr. Comfort was founded upon and continues to honor the following principals:

• Total satisfaction of the wearer in the look, feel, and quality of the footwear.
• The use of top-quality natural materials in all of its footwear. Our shoes are made from the finest top-grain Texas leathers.
• Complete fulfillment of the needs of the diabetic foot: from the extra depth and design of the foot bed to the state-of-the-industry, on-site pedorthic laboratories.
• Belief that proper shoe fitting can alleviate, or even prevent, foot complications and deformities. All of Dr. Comfort’s distributors are trained in the shoe fitting process, and experts are on-site and available to help tackle the most difficult of foot issues.
• Continual improvement of every product from heel to toe, making it the best it can be; creating and recreating the gold standard of the industry.
• Maintain a positive impact on the daily lives of all its customers. Customer service, satisfaction, and comfort are top priorities.

What’s new at Dr. Comfort?

As part of our commitment to continually improve our product line, Dr. Comfort is pleased to present a new innovative, eco-friendly, comfortable line of socks, thus offering another line of defense for the diabetic foot. A technological masterpiece, these seamless, contour - fitted socks contain natural Nano Bamboo Charcoal in the heel and forefoot, which provides extra padding without bulk. Other benefits of bamboo charcoal include its ability to regulate foot temperature, promote blood circulation, restrain microbial growth, and adjust for moisture. The perfect diabetic sock, it comes in a variety of colors and styles and is loved by diabetics and non-diabetics alike!

What does Dr. Comfort offer pharmacies?

Increased recognition that the proper use of diabetic footwear will not only improve a patient’s overall heath outcomes, but also reduce future medical costs, has led many pharmacists to view Dr. Comfort shoes as a natural part of their services offered to the diabetic patient. Consistent, increasing reimbursement rates from Medicare and private insurance companies combined with the Dr. Comfort model has reinforced the business practicality of having diabetic footwear as a successful service for the properly trained pharmacist. Dr. Comfort’s shoes, heat moldable and custom inserts are all Medicare approved and reimbursable. Furthermore, Dr. Comfort’s gel inserts and socks serve as ultra-high quality, natural accessories to the shoes and inserts.

Based on these commitments to quality and service, it’s easy to see why Dr. Comfort has grown to be the leading diabetic shoe company in the industry. Additionally, all Dr. Comfort shoes and inserts are delivered in approximately four to six days, and 99% of all orders are shipped within 24 hours of order! Turnaround time for custom inserts, toe fillers and shoe modifications is seven to ten days from order, as the in-house laboratory works efficiently and promptly to process custom orders.

The Dr. Comfort sales model is designed to be not only user-friendly for pharmacists and their staff, but also to draw attention from patients and customers entering the pharmacy. This model is based on a simple, attractive fitting center and display rack. The Dr. Comfort fitting center carries up to 32 pairs of shoes and is sent containing every style and size that the company offers. This multi-purpose, attractive rack serves as fitting stock, sales display and solution to the problem of carrying a large inventory. Having a Dr. Comfort rack in the pharmacy enables customers to see, touch, and try on every style and size available. Once the patient has found a size and style to fit their needs, the order is sent in and the patient will be wearing their new shoes and inserts within a week!

What makes Dr. Comfort shoes different?
Dr. Comfort shoes are specially designed to fit the diabetic foot. They feature extra width and depth in the toe box and forefoot to relieve pressure from key areas of the foot.

Who are your shoes intended for?
Our shoes were originally designed for the diabetic patient; however, non-diabetics will also benefit from wearing our products.

What shoes are recommended for my foot condition?
Dr. Comfort manufactures several different styles of shoes designed for specific foot complications.

How do your shoes fit?
Dr. Comfort shoes are made according to the American Lasting Standards and should fit true to size. For more information, please contact your representative, or click on the links below for more information.

How many styles do you make?
Dr. Comfort currently offers 17 different men’s styles and 19 different women’s styles in a variety of colors. Dr. Comfort is continually improving our product line, see our current collection.

Getting started with Dr. Comfort is simple and affordable – it’s only $199 to order the Dr. Comfort fitting center. Simplified solutions, plus exceptional customer service and the best diabetic footwear… it’s no wonder Dr. Comfort is America’s premier diabetic footwear! Contact Dr Comfort today!

H. D. Smith is widely regarded as a leader in home healthcare, a fast growing and high margin segment of the industry. We leverage the largest wholesale home healthcare sales and customer service forces in the industry. Our team is committed to offering resources to benefit your business.

Dedicated Home Healthcare Team
With thousands active skus, H. D. Smith is committed to helping pharmacies anticipate consumer needs and brand themselves as a home healthcare resource in their communities. H. D. Smith distribution centers are staffed with dedicated specialists, focusing solely on durable medical equipment and home healthcare sales to all classes of trade, providing access to years of industry experience.

HomeCare Connection Website
This site features easy-to-navigate product listings and the ability to search by vendor, item number, product category, H. D. Smith order number or HCPCS code. Specials, price and inventory levels are updated in real time for increased ordering and price accuracy. To make the ordering experience as user-friendly as possible, a shopping cart and “favorites” section allows customers to save items to their account for future ordering. Industry links are conveniently available, including continuing education credits, competitive bidding information and industry news.

Monthly Specials Flier
Stock up each month on fast moving durable medical equipment and home healthcare products at significant savings. Through partnerships with leading home healthcare manufacturers, H. D. Smith offers fast moving products at a substantial discount. These major savings opportunities are communicated through the monthly HomeCare Connection specials flier.

Medicare Billing Guide
The Medicare Modernization Act of 2003 has instituted accreditation standards for home healthcare providers offering Medicare services. Our 300 page Medicare Billing Guide provides information regarding participation, qualifications, billing and forms to assist you in complying with the latest industry requirements. This guide is available on the HomeCare Connection website for easy reference.

Fulfillment
Offer a complete line of products to your customers without accruing overhead expenses. Our fulfillment program presents a virtual warehouse of quality, name brand products. Simply place an order with H. D. Smith and have it shipped directly to the customer. The packing slip reflects your pharmacy name, to position your store as the resource that provides fast, convenient service. Invoice and tracking information is provided to the pharmacy to confirm shipment and enable your staff to stay abreast of the order status.

Diabetic Solutions
Over 23 million Americans are currently diagnosed with diabetes, making it a critical niche in the healthcare market. Partnering with H. D. Smith provides our customers access to special discounts and a comprehensive product listing. We work closely with Abbott Diabetes Care, Bayer Healthcare, Lifescan, Nipro, Roche and other leading manufacturers to provide a complete array of products that equips our customers to meet consumer needs. Many manufacturers also offer Medicare and Medicaid programs to extend lower pricing and free meter opportunities. These unique advantages enable our customers to better compete with mail order and third party diabetes companies.

Nutritional Offerings
H. D. Smith offers one of the industry’s strongest offerings of vitamin and nutritional supplies. Through partnerships with Abbott Nutrition and Nestlé, we extend a full line of quality nutritional products for both retail and institutional pharmacies, or retailers servicing long term care facilities or health systems.

Product Catalog
Featuring over 300 pages of home medical products and supplies, this catalog places a complete selection of available products in the hands of consumers, caregivers and the medical community. Additionally, use the catalog internally as an ordering and reference tool. Custom imprinting is available to allow you to capture sales from nursing homes, physician offices and other referral sources.

Retail Guidebook
Merchandise your facility with resources typically only available to larger operations with the expertise and information found in the Home Healthcare Retail Guidebook. The Guidebook features market trends, demographics, planograms and market research that teach you how to strategically arrange your store to capture more sales. This publication conveys contemporary sales and merchandising plans to increase front-end profits. Sample showroom floor plans facilitate an intuitive product flow, working in conjunction with inventive merchandising techniques. Training tips and product education will strengthen staff and sales representatives. From market trends to demographic appeals, these tools are developed to guide retail pharmacies through optimizing their home healthcare resources.

Integra offers two dynamic solutions which streamline operations to create efficiency and alleviate some of the compelling operating pressures of market competition, reimbursement reductions / requirements, escalating costs and demand for value added services.

Within the current economic and reimbursement environment businesses can no longer operate as they once did, combing through cabinets of paper files to respond to payor, prescriber or customer requirements and inquiries. Though it sounds slight, the 3-5 minutes it takes to go to a file, copier or fax is wasted time and effort that will never be recovered.

DocuTrack

As pharmacies are increasingly inundated with paper, a pharmacy document management system can greatly aid in the reduction of processing, filing and retrieval time. Handling all this paper costs time and money, plus it interferes with effectively servicing customers. A complete pharmacy workflow and document management solution is vital in retaining a competitive edge in today's cluttered marketplace.

With DocuTrack your pharmacy can:

• Reduce costs through the elimination of paper and paper-based processes while streamlining or centralizing your pharmacy operations.
• Increase productivity with instant access to all orders and the elimination or reassignment of paper related tasks while processing more orders per FTE and re-tasking staff to more important jobs.
• Improve customer service with no more lost faxes, fewer and shorter telephone calls and the ability to provide immediate responses to inquiries.
• Minimize errors with instant access to all orders, complete document history with one click and an intuitive workflow created specifically for your pharmacy.

DeliveryTrack

An innovative delivery solution specifically tailored to pharmacies managing their own delivery. With DeliveryTrack you can gain full control of your delivery process through:

• Electronic signature capture
• Real-time proof of delivery
• Full integration with DocuTrack
• Barcode scanning of delivery manifests
• Cell phone connectivity
• GPS positioning of driver locations
• Route optimization
• Real-time synchronization of data back to the pharmacy

No more lost delivery manifests. No more hassles with proof of delivery-just a simple-to-use, cost-effective solution that will streamline your operations and provide the features most critical to self managed delivery services.

DeliveryTrack provides electronic signature capture for enhanced compliance and electronic tracking of returns for improved audit reports. Pharmacy delivery costs are significantly reduced through optimized routing, reducing excess fuel expenses and overtime pay, while tote scanning eliminates re-delivery issues.